Part-time Evening Assistant

2 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom The Fertility Partnership Full time

The Fertility Partnership is committed to delivering a world-class fertility journey for our patients. We are seeking a Part-time Evening Assistant to join our Patient Support team and provide administrative support during evening shifts.

As a key member of our team, you will be responsible for managing initial patient enquiries via telephone or email, responding promptly to queries, and maintaining accurate records in our patient database.

A competitive salary of £22,500 per annum is offered, depending on experience. Benefits include a dual contribution pension scheme and 27 days' holiday entitlement pro rata, plus bank holidays.

Key responsibilities include:

  • Promptly responding to patient enquiries via telephone or email
  • Maintaining accurate records in our patient database
  • Allocating and scanning patient notes, invoices, and other paperwork into our computer system

To succeed in this role, you will need:

  • Proficient knowledge and experience of Microsoft Office Packages
  • Excellent communication skills, both written and verbal
  • A commitment to delivering a high-quality patient experience


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