B2B Support Strategist

1 day ago


Uxbridge, United Kingdom CanonEurope Full time

Job Title: B2B Support Strategist

Location: UK/EU, flexible working arrangements available

Salary: £60,471 - £73,745 per annum, plus 10% bonus

We are seeking a skilled B2B Support Strategist to join our team at Canon Europe. In this role, you will be responsible for driving the development of the DRBG Service and Support Strategy & MTP in alignment with the B2B Director.

Key Responsibilities:

  • Develop and implement the DRBG Service and Support Strategy & MTP.
  • Collaborate with in-country service managers/directors and country B2B heads to align best practices.
  • Support local entities (RSO) to deliver expected levels of services and support to customers.
  • Develop digital tools to enhance transparency and efficiency of the service organization.

Requirements:

  • Strong knowledge of services business and people management capabilities.
  • Good stakeholder management skills and ability to influence.
  • Innovates by building on skills and experience.

Benefits:

  • Annual Bonus and annual pay review.
  • Hybrid working - 3 days in the office and 2 days from home.
  • Flexible core hours - starting anytime between 07:30am and 10am and finishing any time after 16:00, providing the standard 7 hour day.
  • Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase.
  • Generous Pension Scheme.
  • Private Healthcare and wider medical plan.
  • Up to 38% Discount on Canon products.
  • Flexible benefits policy.
  • Free parking on site.
  • Highly Subsidised Costa Coffee on site.
  • Discounted rates at Nuffield Health Gym.
  • Partnership with Mental Health First Aid UK with a network of mental health champions.
  • Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus.
  • Learning & Development Opportunities.

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