Service Delivery Manager
5 days ago
We are seeking an experienced Service Delivery Manager to join our operations team. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, overseeing the day-to-day delivery of our contractual obligations, and promoting the organization\u2019s scope of offerings to identify additional sales opportunities.
Key Responsibilities- Understand and manage KPIs and SLAs for each client and contract
- Oversee renewals and extensions for client contracts, including financial and performance-based KPIs
- Promote the organization\u2019s scope of offerings and identify additional sales opportunities to support the company\u2019s growth targets
- Build and nurture essential relationships with our new and existing client base, responding to queries, concerns, or issues as quickly and efficiently as possible
- Take ownership of specific projects, such as the rollout of new firmware, relocations, or new additions to the client\u2019s existing estate
- Work with various departments to identify and define requirements for complex issues, designing and implementing positive outcomes
- Undertake business travel as required
- Proven experience working in a client-facing, fast-paced, and KPI-led environment
- Proven experience building strong client relationships and ensuring retention within a client portfolio
- Experience owning budgets, raising POs, managing invoices, and project management
- Exceptional written, verbal communication, and organizational skills
- Healthcare Cash Plan
- Staff benefits designed to suit your lifestyle
- Life Insurance
- 27 days + bank holidays
- Cycle to work scheme
- Enhanced Maternity and Paternity Package
- Pension Contribution
We are an equal opportunity employer, committed to creating an inclusive environment for all employees.
", "company": "Marston Holdings Ltd"}-
Service Delivery Manager
2 weeks ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"title": "Service Delivery Manager", "description": "Key ResponsibilitiesAs a Service Delivery Manager at Marston Holdings Ltd, you will be responsible for managing and owning the company's relationships with existing clients. This includes overseeing the day-to-day delivery of contractual obligations, from inception to renewal, operational control, client...
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Service Delivery Manager
2 weeks ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"title": "Service Delivery Manager", "description": "Key ResponsibilitiesAs a Service Delivery Manager at Marston Holdings Ltd, you will be responsible for managing and owning the company's relationships with existing clients. This includes overseeing the day-to-day delivery of contractual obligations, from inception to renewal, operational control, client...
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Service Delivery Manager
4 weeks ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Full timeExciting Opportunity:Service Delivery Manager PositionWe are seeking a skilled project manager to join our team at Marston Holdings Limited, a leading judicial services company in the UK. Our team is expanding, and we are looking for a Service Delivery Manager to help us deliver innovative solutions for a variety of sectors.Key Responsibilities:Manage...
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Service Delivery Manager
3 days ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"title": "Service Delivery Manager", "description": "Job SummaryWe are seeking an experienced Service Delivery Manager to join our operations team. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, overseeing the day-to-day delivery of our contractual obligations, and promoting...
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Service Delivery Manager
3 days ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"title": "Service Delivery Manager", "description": "Job SummaryWe are seeking an experienced Service Delivery Manager to join our operations team. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, overseeing the day-to-day delivery of our contractual obligations, and promoting...
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Service Delivery Manager Position
3 days ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"title": "Service Delivery Manager", "description": "Job SummaryWe are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. The successful candidate will be responsible for managing and taking ownership of the company's relationships with our existing clients, overseeing the day-to-day delivery of our...
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Service Delivery Manager Position
3 days ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"title": "Service Delivery Manager", "description": "Job SummaryWe are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. The successful candidate will be responsible for managing and taking ownership of the company's relationships with our existing clients, overseeing the day-to-day delivery of our...
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Service Delivery Manager Position
1 day ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"title": "Service Delivery Manager", "description": "Job SummaryWe are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. The successful candidate will be responsible for managing and taking ownership of the company's relationships with our existing clients, overseeing the day-to-day delivery of our...
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Service Delivery Manager Position
1 day ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"title": "Service Delivery Manager", "description": "Job SummaryWe are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. The successful candidate will be responsible for managing and taking ownership of the company's relationships with our existing clients, overseeing the day-to-day delivery of our...
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Service Delivery Director
1 day ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"h1": "Service Delivery Manager", "p": "Marston Holdings Ltd is seeking an experienced Service Delivery Manager to oversee the day-to-day delivery of our contractual obligations, including inception, delivery, service and renewal, operational control, client communication, and financial management.", "ul": ["Overseeing all renewals and extensions for client...
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Service Delivery Director
1 day ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"h1": "Service Delivery Manager", "p": "Marston Holdings Ltd is seeking an experienced Service Delivery Manager to oversee the day-to-day delivery of our contractual obligations, including inception, delivery, service and renewal, operational control, client communication, and financial management.", "ul": ["Overseeing all renewals and extensions for client...
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Service Delivery Director
3 days ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"h1": "Service Delivery Manager", "p": "At Marston Holdings Ltd, we are seeking an experienced Service Delivery Manager to join our operations team. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, overseeing the day-to-day delivery of our contractual obligations, including...
-
Service Delivery Director
3 days ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full time{"h1": "Service Delivery Manager", "p": "At Marston Holdings Ltd, we are seeking an experienced Service Delivery Manager to join our operations team. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, overseeing the day-to-day delivery of our contractual obligations, including...
-
Service Delivery Manager
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full timeJob Summary:We are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, overseeing the day-to-day delivery of our contractual obligations, and promoting the organisation's scope of...
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Service Delivery Manager
1 month ago
Neath, Wales, Neath Port Talbot, United Kingdom Marston Holdings Full timeService Delivery ManagerNeath£40KAre you an experienced project manager looking for a new position within a fast-moving and developing industry?Due to continued growth, we are now hiring for a Service Delivery Manager to join our operations team!The Service Delivery Manager will manage and take ownership of the company’s relationships with our existing...
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Service Delivery Manager
2 weeks ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full timeJob Summary: We are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, overseeing the day-to-day delivery of our contractual obligations, and driving business growth. Key...
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Service Delivery Manager
2 weeks ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full timeJob Summary: We are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, overseeing the day-to-day delivery of our contractual obligations, and driving business growth. Key...
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Service Delivery Manager
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full timeJob Title: Service Delivery ManagerJob Summary:We are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, overseeing the day-to-day delivery of our contractual obligations, and...
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Service Delivery Manager
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full timeJob Title: Service Delivery ManagerJob Summary:We are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients, overseeing the day-to-day delivery of our contractual obligations, and...
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Service Delivery Manager
3 weeks ago
Neath, Neath Port Talbot, United Kingdom Marston Holdings Ltd Full timeAbout the RoleWe are seeking an experienced Service Delivery Manager to join our operations team at Marston Holdings Ltd. As a key member of our team, you will be responsible for managing and taking ownership of our relationships with existing clients.Key ResponsibilitiesClient Relationship Management: Build and nurture strong relationships with our clients,...