Business Continuity Manager

4 weeks ago

Bristol, Bristol, United Kingdom Hargreaves Lansdown Full time

About the Role

Hargreaves Lansdown is seeking an experienced Business Continuity Specialist to join their Business Continuity team.

The successful candidate will be responsible for developing and managing the company's Business Continuity Programme, ensuring the implementation of business continuity plans and providing response, recovery, and tactical plans to resume business operations following a business interruption or disaster.

Key Responsibilities

  • Setting and leading the coordination and implementation of the Business Continuity Programme across Hargreaves Lansdown.
  • Overseeing data quality across Business Impact Analysis (BIAs) and Business Continuity Plans (BCPs) to ensure consistency and adherence to standards.
  • Reviewing Supplier Due Diligence responses to ensure new and existing third parties are able to effectively support Hargreaves Lansdown with service delivery.
  • Engaging with change initiatives to support timely updates into BIAs and BCPs resulting from business change.
  • Providing feedback from the first line teams on the Business Continuity tooling.
  • Supporting the coordination and management of disruptive events at bronze and silver team level and scenario testing with BIA and BCP insights.
  • Developing schedules and materials for Business Continuity training/awareness activities to ensure that Business Continuity Coordinators, and managers at Hargreaves Lansdown are trained and proficient in implementing the business continuity plans.
  • Maintaining and developing existing Business Continuity policies and standards.
  • Supporting the delivery of governance forums relating to Business Continuity.

About You

  • Experience of working within, and having a thorough understanding of, financial service environments from a Business Continuity perspective.
  • Accomplished in forging effective relationships at all levels, skilled at influencing, negotiating, and managing challenging conversations with ease.
  • Solution focused mindset – with the ability to use own experience to develop innovative solutions and resolve complex issues.
  • Regularly looking to continually improve your own, and the wider team's performance, actively promoting change and continuous improvement.
  • Ability to deliver in a fast-paced and changeable environment, demonstrating resilience to pressure.
  • Technically proficient with a thorough knowledge of Excel. Experience of Power BI will be advantageous.
  • Able to work in a team or independently, collaborate effectively to achieve common goals.
  • Skilled at managing conflicting priorities in a busy workload, whilst delivering high-quality results.

Interview Process

This will be a two-stage interview process, including competency-based questions and a presentation.

Working Schedule

The role is based in our Bristol head office, BS1 5HL. This role is permanent, full-time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern.

Why Us?

Here at Hargreaves Lansdown, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on Offer?

  • Discretionary annual bonus and annual pay review
  • 25 days holiday plus bank holidays and 1-day additional Christmas closure
  • Option to purchase an additional 5 days holiday
  • Flexible working options available, including hybrid working
  • Enhanced parental leave
  • Pension scheme up to 11% employer contribution
  • Sharesave scheme - have a real stake in HL's future
  • Income Protection and Life insurance (4 x salary core level of cover)
  • Private medical insurance
  • Health care cash plans - including optical, dental, and outpatient care
  • Wellhub - unlimited access to fitness providers and wellness coach sessions
  • Variety of travel to work schemes with bike storage and shower facilities
  • Inhouse barista and deli serving subsidised coffee and sandwiches
  • Two paid volunteering days per year

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