Helpdesk Specialist
4 weeks ago
Liverpool John Moores University is a unique institution with a global presence. Our students and staff are the heart of our city and can be found in every industry and community. We couldn't exist anywhere else and have shaped the city in which we belong.
We are looking for two Simulation Technicians to join our team. Your post will sit within the School of Nursing and Allied Health, located on Tithebarn Street. You must be able to start at 8:30am or earlier if and when required. Occasional weekends for Open Days and other activities will also be required.
As a Simulation Technician, you will:
- Supervise and mentor team members, overseeing workflow tasks and monitoring performance and schedules.
- Resolve daily issues and provide first line support for computer-based clinical simulators and associated equipment.
- Prepare materials, models, equipment, and medical consumables that create and aid teaching content.
- Operate manikins, medical devices, trainers, and IT equipment, maintaining, servicing, and repairing hardware and software.
- Support Immersive Environment technology, VR, and specialist clinical equipment.
An HNC/HND or equivalent is essential, and previous technical experience in an Education or NHS environment with strong IT skills is necessary.
We offer an excellent benefits package including generous annual leave entitlement, pension scheme, induction, and development support as well as family-friendly policies.
This is an exciting time to join the university as we deliver the LJMU Strategy 2030 and its vision of LJMU as an inclusive civic university transforming lives and futures, by placing students at the heart of everything we do.
If you feel that this is the role you have been looking for and your skills and experience can make a real difference at LJMU, we look forward to hearing from you.
Please note we do not accept supplementary information when considering applications for this post and ask that you complete the online application only. Within the application form, there is the opportunity for you to include everything that you wish panel members to consider, particularly in the Personal Statement section.
LJMU is an equal opportunities employer and welcomes applicants from all backgrounds and communities irrespective of age, transgender status, disability, gender, sexual orientation, ethnicity, and religion or belief. All our appointments are made on merit.
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