Venue Director

1 day ago


London, Greater London, United Kingdom TOCA Social Full time

Are you looking for a challenging and rewarding role in a fast-paced environment? We are seeking a highly skilled and experienced Venue Director to join our team at TOCA Social, Westfield White City.

As a Venue Director, you will be responsible for leading a team of approximately 70 teammates and ensuring the smooth operation of the venue. You will work closely with the Operations Team to develop and implement strategies to drive revenue growth and improve customer satisfaction.

Your primary focus will be on delivering exceptional customer experiences, while also developing and implementing processes to improve operational efficiency and reduce costs.

Key Responsibilities:

  • Develop and implement strategies to drive revenue growth and improve customer satisfaction
  • Lead a team of approximately 70 teammates to deliver exceptional customer experiences
  • Work closely with the Operations Team to develop and implement processes to improve operational efficiency and reduce costs

Qualifications & Experience

  • 5+ years experience at GM level in a Hospitality or similar industry
  • A proven track record of delivering against key KPIs
  • An individual with a strong emotional intelligence and empathetic nature
  • Punctual and reliable, with a great attitude and work ethic


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