Venue Director
5 days ago
About TOCA Social
We're a pioneering dining and entertainment experience that combines football with exceptional hospitality. With existing venues in London and Birmingham, we're expanding globally, including new locations in Mexico and Dallas in 2025.
In this exciting role, you'll lead a team of approximately 65 teammates, delivering memorable experiences to our guests by bringing together multiple elements of their journey. You'll work closely with venue leaders and the People Team to ensure high levels of teamwork, morale, and culture.
Responsibilities & Requirements
Your key responsibilities will include:
- Leading a team of approximately 65 teammates
- Working closely with venue leaders and the People Team on people initiatives
- Delivering on business KPIs by driving revenue and managing cost with an 'Own It' philosophy
- Exceptional ability to communicate fast-changing operational needs
- Fostering strong relationships with all teammates, support team, and guests
- Providing a safe and high-quality working environment for teammates and guests
To succeed in this role, you'll need:
- 5+ years' experience at GM level in a hospitality or similar industry
- A proven track record of leading and managing a large team, including a leadership team
- A people-focussed leader with strong emotional intelligence
- A punctual and reliable individual with a great attitude and work ethic
- Ability to work flexible hours each week
- Personal Licence
- Food Safety Level 3
What We Offer
You'll receive a competitive salary, around £55,000-£65,000 per annum, based on location and experience. Our comprehensive benefits package includes:
- Complimentary TOCA games
- Huge discounts on our F&B
- Free meal whilst on shift
- Local retail & hospitality discounts
- Team Member Assistance Programme
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