Customer Service Representative

4 weeks ago


Magherafelt, United Kingdom McDonald's Full time
About the Role

As a Customer Care Assistant at McDonald's, you will be the face of our restaurant, responsible for delivering exceptional customer service and ensuring a warm and welcoming atmosphere for our guests.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Ensure the customer areas are clean and well-maintained, adhering to high standards of cleanliness and hygiene.
  • Organize special events and activities to engage with customers and create a positive experience.
  • Work effectively as part of a team to achieve sales targets and provide excellent service.
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
What We Offer

We offer a competitive benefits package, including holiday pay, service awards, meal allowance, and employee discounts from top high street and online brands.

As a Customer Care Assistant, you will have the opportunity to develop your skills and knowledge, working in a fast-paced and dynamic environment.

Access to your own transport would be desirable, but not essential.

This role will be based in our newly opened Magherafelt Restaurant, with training and development taking place between our Antrim and Ballymena Restaurants.



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