Customer Service Representative

4 weeks ago


Magherafelt, United Kingdom JP Corry Full time
About the Role:

We are seeking a highly skilled and enthusiastic Trade Counter Customer Service Advisor to join our team at JP Corry. As a key member of our sales team, you will be responsible for delivering exceptional customer service, building strong relationships with customers, and contributing to the achievement of sales and profit targets.

Key Responsibilities:
  • Provide outstanding customer service to all customers, both in person and over the phone.
  • Identify and generate sales opportunities for JP Corry products.
  • Provide accurate quotations to meet customer and business needs.
  • Ensure a high standard of good housekeeping throughout the store.
  • Carry out all cash transactions, refunds, and till processes accurately.
  • Ensure sufficient levels of stock are on the shop floor, ordering more as required.

Requirements:
  • Proven experience in a face-to-face sales and customer service role.
  • Strong communication and interpersonal skills.
  • Proficient in the use of IT and good computer literacy and telephone skills.
  • Web sales, e-commerce, and social media experience is ideal.
  • Knowledge or experience of the construction/building materials industry is a plus.

About JP Corry:

JP Corry is an equal opportunities employer, offering a range of benefits, including a generous annual leave scheme, competitive pension scheme, and training opportunities. We are committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their careers.

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