Head of Organisational Development and Change

2 months ago


London, Greater London, United Kingdom Camden and Islington NHS Foundation Trust Full time
About the Role

We are seeking a highly experienced and skilled professional to join our team as the Head of Organisational Development and Change. This is an exciting opportunity to lead and shape the development of our organisation, driving cultural and behavioural change to achieve our strategic objectives.

Key Responsibilities
  • Culture Change
    • Develop and implement a comprehensive culture change strategy, aligned with our organisational vision, values, and strategic aims.
    • Lead and enable cultural and behavioural changes to embed and sustain performance improvement, and create a culture of innovation and continuous improvement.
    • Develop new methodologies and interventions to improve quality and operational performance, and support local innovation and transformation measures.
    • Provide specialist internal consultancy to influence the successful uptake of cultural transformation, using distributed leadership to work with senior managers and leaders.
    • Implement coaching sessions and mentorship programs to establish a culture of continuous learning and development.
    • Identify and monitor the organisation's culture to support the attainment of our goals and promote enhanced performance, increased recruitment and retention, better job satisfaction, and engagement of staff.
  • Organisational Development (OD)
    • Build a 'library' of OD tools, methodologies, and evidence-based research as a resource for staff and managers, and ensure good practice is disseminated across the organisation.
    • Work with senior managers to deliver key elements of our OD requirements, as defined in our OD strategy.
    • Lead on the OD aspects of restructuring, reorganisation, and other programmes of change within the organisation.
    • Manage the design and facilitate the implementation of change management programmes to support cultural and organisational change and performance improvement, in line with our organisational values.
    • Design and commission high-impact OD interventions, including team and leadership development, workshops, action learning, seminars, and master classes.
    • Carry out organisational diagnostics and analyses to identify critical OD needs and opportunities, and design appropriate support interventions.
    • Work with the Head of Workforce Planning to identify potential solutions to gaps in workforce supply and demand, and develop strategies to address gaps, including role redesign.
    • In partnership with the Deputy Director of Workforce Strategy and HR Business Partners, provide specialist advice on identifying potential areas for OD and business improvement, and support the HRBP and OD team to work effectively on identified initiatives and activities.
  • Talent Management
    • Lead on the design, implementation, and oversight of our trust-wide talent management and succession planning programme of work, including our organisation's appraisal scheme.
  • Staff Engagement and Recognition
    • Manage and oversee our annual staff survey and quarterly staff friends and family test, developing engagement plans to promote the surveys, and leading on the analysis, development of reports, and plans to address areas where there are development opportunities for the organisation.
    • Jointly develop actions to be taken forward across all Divisions, to facilitate the ongoing enhancement of our staff survey results, with an improvement trajectory in line with our strategic objectives.
    • Lead on the development and implementation of staff recognition events, initiatives, and activities to improve and maintain our performance on staff engagement.
    • Support the Director of Workforce in the further development and implementation of our organisation's reward benefits, ensuring they are innovative and appropriate to attract and retain a high-calibre workforce, and position our organisation as an employer of choice.
  • Financial Responsibilities
    • Accountability for the effective planning and monitoring of funds assigned to OD initiatives.
    • Responsible for procurement, contract management, and quality assurance of commissioned OD services.
    • Work with the Director of OD to ensure cost-effectiveness of OD initiatives.
    • Establish processes to monitor and evaluate the effectiveness and ROI of OD initiatives.
  • Management Responsibilities
    • Responsible for the management of the OD team and accountable for ensuring the team delivers high-quality OD interventions and excellent customer care.
    • Ensure that all management activities are carried out in an appropriate and timely manner, including recruitment, appraisal, rostering, absence, and performance management.
    • Ensure supportive staff management arrangements are in place, and carry out appraisals for direct reports, and subsequently, that all staff in the team have annual reviews resulting in specific objectives and effective personal development plans supporting organisational and service objectives.
    • Manage, performance, coach, support, and challenge the team to deliver the best possible outcomes/services for the organisation.


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