Medical Receptionist

3 weeks ago


Leicester, Leicester, United Kingdom Beaumont Lodge Medical Practice Full time

Job summary

Beaumont Lodge Medical Practice is currently seeking a highly motivated individual to fill the role of Medical Receptionist/Administrator in a part-time capacity.

The working pattern for this position is primarily 1pm to 5pm, Monday to Friday, with occasional ad-hoc Saturdays at an enhanced rate of pay.

Main duties of the job

As the first point of contact for patients, you will be responsible for handling a wide range of tasks and duties to ensure the smooth operation of the practice.

Full training will be provided, and the opportunity to progress after a six-month probationary period will be available.

About us

Our practice serves a patient base of almost 7,000 individuals across two sites, with a team comprising two GP partners, hosted registrar doctors, a full nursing team, administrative staff, and additional roles such as a Clinical Pharmacist, Mental Health Practitioner, and First Contact Physiotherapist.

Job responsibilities

This role involves a diverse range of duties, including answering queries, making appointments by telephone and face-to-face, carrying out tasks for the doctors and wider team, and completing various project work.

The ideal candidate for this position would be an aspiring team leader or Assistant Practice Manager looking to develop their skills and experience.

Person Specification

Qualifications

Essential

  • Good telephone manner and empathetic approach to dealing with patients
  • Proficiency in computer skills
  • Exceptional timekeeping skills
  • Flexibility in working hours

Desirable

  • Experience in general practice or the wider NHS, although full training will be provided

Experience

Essential

  • Experience of dealing with the general public in challenging situations
  • Experience of telephone and face-to-face contact
  • Proficiency in computer skills, with experience of Office 365 being advantageous

Desirable

  • Experience of working in the NHS or primary care, although this is not essential

This role presents an excellent opportunity for an individual to develop their skills and experience in a dynamic and supportive environment.

We are committed to providing full training and a clear career path for the right candidate.

If you are a motivated and organized individual looking to develop your career in healthcare administration, we encourage you to apply for this role.

Please note that this job description is accurate at the time of publication, but the practice reserves the right to make changes as necessary.

Beaumont Lodge Medical Practice is an equal opportunities employer and welcomes applications from all qualified candidates.



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