Administrative Support Officer

2 weeks ago


Leicester, Leicester, United Kingdom Spire Healthcare Ltd Full time

About the Role:

We are seeking a highly organized and customer-focused Receptionist to join our team at Spire Leicester Hospital. As a key member of our administrative team, you will be responsible for providing an exceptional level of customer service to patients, consultants, and hospital teams.

Key Responsibilities:

  • Welcoming and registering patients, consultants, and hospital teams in a professional and caring manner.
  • Processing in-patient and out-patient charges, including collecting credit card details.
  • Supporting inpatient bookings by entering patient information onto our computer system.
  • Operating the hospital switchboard and responding to calls and inquiries in a timely manner.
  • Undertaking various clerical duties, including checking bed status reports and ordering newspapers.

Requirements:

  • Previous experience working in a customer-facing environment, preferably in the healthcare industry.
  • Basic knowledge of hospital systems and processes.
  • Understanding of medical terminology.
  • Excellent communication and interpersonal skills.

What We Offer:

  • A competitive salary and comprehensive benefits package.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.

About Us:

Spire Healthcare is a leading independent hospital group in the UK, providing high-quality healthcare services to patients across the country. We are committed to delivering exceptional patient care and are proud to be an equal opportunities employer.



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