Customer Support Representative

4 days ago


North Shields, North Tyneside, United Kingdom Lloyds Banking Group Full time

About this Opportunity

We are seeking a skilled and customer-focused individual to join our team as a Customer Support Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide timely and effective support to customers via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Work collaboratively with colleagues to ensure seamless customer service delivery
  • Stay up-to-date with product and service knowledge to provide accurate information to customers
  • Meet or exceed customer satisfaction targets and quality standards

About Us

Lloyds Banking Group is a leading financial services provider dedicated to helping our customers achieve their financial goals. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and supportive work environment
  • The opportunity to work with a leading financial services provider

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Experience in a customer-facing role or similar environment

How to Apply

If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application. We look forward to hearing from you.



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