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Customer Service Representative

2 months ago

North Shields, North Tyneside, United Kingdom Executemps Full time

Job Summary:

As a Customer Service Representative at Executemps, you will be responsible for providing exceptional customer service and support to our clients. You will be the first point of contact for customers, handling their inquiries, resolving issues, and providing solutions to their problems.

Key Responsibilities:

  • Provide professional and efficient customer service via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and effective manner
  • Upsell and cross-sell products and services to customers
  • Work collaboratively with the sales team to meet sales targets
  • Provide feedback and suggestions for improving customer service and sales processes

Requirements:

  • Fluent Dutch language skills
  • Previous customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Flexibility to work varied shifts, including evenings and weekends

What We Offer:

  • A competitive hourly rate
  • Opportunities for career advancement
  • A dynamic and supportive work environment
  • Concessionary European travel

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information].