Customer Service Representative

2 weeks ago


North Shields, North Tyneside, United Kingdom NEXT Full time

About the Role:

We are seeking a highly motivated and enthusiastic Sales Team Member to join our team at NEXT. As a Sales Team Member, you will be responsible for providing exceptional customer service and creating a welcoming shopping environment for our customers.

Your Key Responsibilities:

  • Offer fast and friendly service to our customers, helping them to find the perfect products
  • Share your passion and knowledge about our amazing products with customers
  • Work in all areas of the store, including sales floors, stockrooms, and processing deliveries
  • Take control of your own development and career growth within the company

About You:

  • A great communicator who is always looking for ways to help and support colleagues and customers
  • Friendly, calm, and efficient, even on busy days
  • Excited about the challenge of a varied and fast-paced job
  • Flexible, supportive, and always ready to go the extra mile

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A fun and supportive work environment
  • Flexible working options to suit your needs

Next Steps:

As part of your application, you will be required to complete an online assessment. This will involve a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will then review the successfully completed applications and contact you to arrange an initial interview.



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