Compliance Operations Manager

17 hours ago


London, Greater London, United Kingdom Mountain Warehouse Ltd Full time

Job Summary

We are seeking a highly skilled Compliance Operations Manager to join our Supply Chain department at Mountain Warehouse Ltd. This exciting opportunity will see you overseeing origin supplier compliance performance, ensuring smooth operations and driving business growth.

About the Role

The ideal candidate will have minimum 5 years of international origin supplier compliance management experience, be data savvy and possess strong communication skills. A competitive salary package, including 50% staff discount and 25% for family and friends, is on offer.

Main Responsibilities

  • Supervise and manage origin supplier compliance performance, ensuring correct action is taken along with the team.
  • Ensure suppliers are compliant with Mountain Warehouse SOP and supplier manual.
  • Onboard new suppliers with all requirements outlined in the supplier manual.
  • Manage cross-functionally new business requirement implementation.
  • Assist internal stakeholders with system & technical assistance and training.
  • Keep internal and external stakeholders informed about supplier performance regularly through KPI, MBR, QBR review.
  • Carton size dimension compliance and exception reporting.
  • RFID compliance: liaise with label supplier, retail, and buying to ensure suppliers are complying and dealing with any issues and resolving.
  • Snake Loading compliance.
  • Supplier manual maintenance, send out twice a year to suppliers and log acceptance.
  • Ad hoc additional paperwork requests follow up and supplier communication.

What We Offer

  • A competitive salary circa £55,000 per annum.
  • 50% staff discount & 25% for family and friends.


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