Customer Service Support Specialist

1 week ago


Dungannon, United Kingdom Brook Street UK Full time

Brook Street (UK) Limited is a leading recruitment agency that has partnered with a prominent business in Dungannon to fill the role of a Customer Service Administrator. This opportunity offers an excellent chance for individuals with outstanding customer service skills to grow professionally.

We are seeking a highly motivated individual to be our client's first point of contact, handling customer inquiries and providing exceptional support. The successful candidate will possess excellent communication skills and have experience working in a fast-paced environment.

  • The primary responsibilities of this role include responding to customer inquiries, resolving issues efficiently, and maintaining a high level of customer satisfaction.

Key Performance Indicators:

  • High customer satisfaction ratings
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team

This position offers a competitive salary range of £18,000 - £22,000 per annum, depending on experience, and benefits that promote work-life balance and employee well-being.



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