Customer Service and Order Fulfillment Specialist
3 weeks ago
We are seeking a highly skilled Customer Service and Order Fulfillment Specialist to join our team at Distag QCS. This role is responsible for providing exceptional customer service, managing daily customer inquiries, and ensuring timely delivery of orders.
Key Responsibilities:
- Manage daily customer inquiries and respond promptly to resolve issues
- Collaborate with the Warehouse Manager to optimize resource utilization
- Attend to end-of-day procedures, including checking picking lists and invoicing despatched orders
- Monitor backorders and ensure timely despatch to meet customer expectations
- Liaise with purchasing department to maintain adequate stock levels
Requirements:
- 1 year of sales administration experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
Benefits:
- Salary: £22,000 - £28,000 per annum
- Employee discounts and on-site parking
- Opportunities for career growth and professional development
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