Showroom and Account Executive

5 days ago

London, Greater London, United Kingdom Sanderson Design Group plc. Full time

About the Role

We are seeking a highly motivated and experienced Showroom and Account Executive to join our team at Sanderson Design Group plc. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and building strong relationships with our clients.

Key Responsibilities

  • Showroom Operations
    • Maintain a high level of presentation and organization in our showrooms at all times.
    • Ensure all brands are fully represented and promoted to an excellent standard.
    • Provide first-class knowledge and presentation of our luxury interior brands.
    • Advise customers on their requirements, utilizing collection books, brochures, and other marketing materials.
    • Provide visual assets and mood boards to communicate design schemes and confirm orders with clients.
    • Follow up on all design appointments with visual assets, quantities, costs, and lead times.
    • Proactively source products for customers as required and operate an efficient sampling service.
    • Acknowledge and assist existing customers while gathering new leads.
  • Account Management
    • Implement our brands' accounts sales strategy with a selection of existing customers to maximize sales and profitability.
    • Provide sampling and patterning to existing customer bases for all new launches and when required.
    • Work closely with Business Development Managers to maximize sales with their customers.
    • Deliver exceptional service on a portfolio of customer accounts.
    • Operate as the lead point of contact for any matters specific to the customers.
    • Engage in project management duties.
    • Deliver product presentations virtually to customers.
    • Deliver sales strategies to customers via phone, virtually, or in person.
    • Work to KPIs and key targets.
    • Attend meetings with customers onsite.
    • Negotiate sales and agreements to maximize profit.
    • Clearly communicate the progress of initiatives to management.
    • Forecast and track key account metrics, such as quarterly sales results and annual forecasts.
    • Feedback all suggestions for improvement and market research to management.

Requirements

  • Education to GCSE A-C level as a minimum and/or equivalent.
  • Ideal BSc/BA in Business Administration, Finance, or relevant field and/or equivalent.
  • Formal sales training would be a strong advantage but not essential.
  • A passion for our luxury interior brands and knowledge of interior design.
  • Excellent interpersonal communication and presentation skills.
  • Excellent written communication skills and sound administration ability.
  • Strong verbal communication skills with confidence in dealing with clients at all levels.
  • Highly self-motivated individual, self-driven, results-oriented, with a positive outlook.
  • Able to prioritize and work under pressure, efficiently and accurately.
  • Good negotiation skills.
  • Demonstrable ability to present, influence, and communicate effectively at all levels of the business.
  • Self-driven, results-oriented, with a positive outlook.
  • Strong analytical and numerical skills.
  • Comprehensive computer skills, including Microsoft Office, Outlook, Word, Excel, and PowerPoint.

About Us

Sanderson Design Group plc is an international luxury interior furnishings company that designs, manufactures, and markets wallpapers and fabrics together with a wide range of ancillary interior products. Our purpose is to bring the beautiful into people's homes and lives. We are a collective of quintessentially British luxury interior brands and two manufacturing brands, each with a special role to play in our story. Our brands contribute a unique chapter to our history, catering from cutting-edge sleek modern styles to the hearty warmth of traditional forms. We recognize that each one of our brands contributes a unique chapter to our story, and we are proud to bring the beautiful into people's homes and lives.

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