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Account Manager

2 months ago

London, Greater London, United Kingdom Sanderson Design Group plc. Full time
Job Description

Job Title: Account Manager - Showroom & Sales Executive

Job Type: Part-time, 6 Month Contract (fixed-term)

Company: Sanderson Design Group plc.

Location: Design Centre Chelsea Harbour and Voysey House, Chiswick

Job Summary:

We are seeking a highly motivated and experienced Account Manager to join our team as a Showroom & Sales Executive. The successful candidate will be responsible for providing excellent customer service, implementing sales strategies, and maintaining a high level of presentation in our showrooms.

Key Responsibilities:

  • Provide exceptional customer service to all visitors and assist with running the showrooms
  • Implement sales strategies with existing customers to maximize sales and profitability
  • Maintain an outstanding presentation of the Sanderson Design Group brands at all times
  • Ensure all visitors understand the DNA of each SDG brand and what they have to offer
  • Advise customers based on their requirements, utilizing collection books, brochures, and other marketing materials
  • Provide visual assets and mood boards to communicate design schemes and confirm orders with clients
  • Follow up on all design appointments with visual assets, quantities, costs, and lead times
  • Proactively source products for customers as required and operate an efficient sampling service
  • Acknowledge and assist existing customers while gathering new leads
  • Provide support and liaise professionally with office-based colleagues and Brand Development Managers
  • Use CRM and WG360 where appropriate
  • Assist in the planning and execution of showroom events
  • Have an active role in all showroom meetings, offering feedback on competitor and customer activity, new collections, and any possible opportunities for the showroom

Requirements:

  • BSc/BA in Business Administration, Finance, or relevant field and/or equivalent
  • Formal sales training would be a strong advantage but not essential
  • A passion for our brands & products and knowledge of Interior Design (essential)
  • Comprehensive computer skills including Microsoft Office, Outlook, Word, Excel, and PowerPoint

About Us:

Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures, and markets wallpapers and fabrics together with a wide range of ancillary interior products. We are a collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co.