Credit Management Specialist

4 weeks ago


Caerphilly, United Kingdom PHS Group Ltd. Full time

As a Credit Management Specialist at PHS Group Ltd., you will play a crucial role in facilitating payment of outstanding arrears and identifying queries at an early stage. You will work within our Credit Management team in Caerphilly, making outbound and inbound customer contact to resolve complex issues and collect cash.

Your Key Responsibilities:
  • Identify overdue accounts and contact customers to obtain a payment date, in accordance with ISO procedures.
  • Resolve customer queries and update reports within Excel with up-to-date status, using such reports to assist in resolving issues with customers relating to aged debt.
  • Follow contact schedules in accordance with standard procedures and update relevant reports and databases.
  • Create and maintain Purchase Order (PO) Databases for accounts where PO Numbers are a requirement.
  • Ensure that customer accounts are accurate, up to date, and appropriately allocated.
What We Offer:
  • A good starting salary of £23,140.
  • The opportunity to gain CICM qualifications through phs.
  • No weekend or evening working – great hours Monday to Friday.
  • Real savings with major supermarkets and retailers through amazing employee discounts with phsPerks.
  • Free Parking on-site so no parking costs.
  • Excellent careers opportunities.
  • Accredited ILM training through external and in-house training.
  • Apprenticeship opportunities.
  • Hybrid working may be possible following the probationary period.
  • 23 days holiday plus bank holidays off.
  • Buy / Sell holiday scheme.
  • Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance, and more...

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