Credit Controller

6 months ago


Caerphilly, United Kingdom PHS Group Full time

**About The Role**:
***

**Credit Control experience? Live in or near Caerphilly?**

**Credit Controller**

**Caerphilly**

**Great team, great hours Monday to Friday, no evening or weekend work**

**Temporary role (Maternity Cover), office-based**

Credit Controllers We need you We have a position that has become available to cover a period of maternity leave, if you are available and would like to come and work with us. Come and join our friendly, supportive team here at phs Group. If you’re local to Caerphilly and looking for temporary work with an established, market leading company we want to hear from you.

We have a fabulous team culture here and are looking for the right person to join us, which we hope is you. Your Credit Control experience will be valued here, with our friendly and experienced team to support you, in a great family-feel office environment. It’s a busy role so you’ll need to be organised and enjoy working in a fast-paced business. Experience is preferred, but equally if you’re numerate and can work full time, and have a positive attitude, we can support you.

Are you polite and respectful when contacting customers? Do you have Credit Management or contact centre experience? Are you comfortable with contacting business customers regarding outstanding or overdue payments? You are just the kind of person we’re looking for

**Your role as Credit Controller at phs Group will involve**:

- Calls to facilitate payment of near-due payments and outstanding arrears
- Calling customers manually, advising on complex debt enquiries
- Collecting aged debt, and taking steps to proactively reduce debt in its early stages
- Responding to calls in a timely and professional manner
- You’ll work with scripts and a call structure to guide you, and your day is diverse and varied.
- Good experience with credit control or office-based cash collection is preferred
- Experience using Microsoft packages such as Excel, Word and Outlook
- Excellent verbal and written communication skills
- Strong negotiation skills, assertive and respectful
- The ability to effectively prioritise in a busy environment
- This is predominantly a **Credit Control role** so requires that special someone who is always professional, polite, respectful, and confident.

**In return for your commitment and expertise**:

- A good salary of £21,750, and it introduces you to us in case other permanent opportunities arise
- No weekend or evening working - great hours Monday to Friday 9am to 5pm (36.25 hours a week)
- You’ll be in our Caerphilly Head Office and working with a great team
- Apprenticeship and Permanent positions do become available and it’s an opportunity to make a great first impression
- 23 days holiday, increasing with length of service, plus bank holidays (31 days in total)
- Buy / Sell holiday scheme
- Free Parking onsite so no parking costs
- Community day off to work for a local community or charity
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more

If you’re looking for a short term opportunity with a successful company, and have excellent communication skills, we want to speak with you **Apply** now.

**About phs**:
**phs Group** was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland. We have over 120,000 customers across 300,000 locations incorporating numerous businesses during our 60 years of business.
- At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination._


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