Business Development Specialist

2 months ago

West Midlands, United Kingdom The Co-operative Bank plc Full time

About The Co-operative Bank plc

We're a bank that's built on co-operative values, standing strong today. Our unique customer-led Ethical Policy has made us a natural leader in environmental and social issues. We're market leaders in ESG as rated by leading ESG ratings agency Sustainalytics.

Our Ambition

We're focusing our efforts on causes that matter to our customers and colleagues. We're looking for talented individuals to join our team and help us lead the industry on environmental and social issues in 2024 and beyond.

The Role

As a Relationship Manager, you'll have an exciting opportunity to build, manage, and develop a portfolio of lending clients. You'll be an ambassador for The Co-operative Bank, delivering excellent customer service and creating and building relationships.

Key Responsibilities

  • Forge strong links in the local business community to create awareness of our values and services.
  • Maintain and manage relationships with an assigned customer portfolio to ensure high satisfaction and maximize business return.
  • Develop a strong working knowledge of customer portfolios and product features to research and understand business needs.
  • Ensure compliance with corporate, statutory, and regulatory requirements.
  • Lead by example in accordance with our Risk Management Framework, Risk Appetite, and ethical policy.
  • High-level credit skills to negotiate and move deals through to drawdown.
  • Lead the development of operational policies and procedures.
  • Be an ambassador for the Bank and SME Banking at internal and external forums.

Requirements

  • Excellent interpersonal skills and customer service ethic.
  • Foundation credit skills in a commercial lending environment.
  • Strong negotiation and decision-making skills.
  • Ability to manage risk and travel to customer locations.
  • Confident selling and marketing products.

What We Offer

  • £5,500 Car Allowance.
  • Private Medical Insurance.
  • Flexible and remote working.
  • 27 days holiday rising to 30 with service.
  • Competitive pension with up to 10% employer contribution.
  • Income protection / life assurance.
  • Commitment to continued learning & development.
  • Wellbeing support.
  • 2 paid days for volunteering per year.
  • 'MyReward' corporate discount.
  • Family friendly policies and supportive working environment.

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