Project Liaison Officer NCCHS

5 days ago


Nottingham, Nottingham, United Kingdom Leicestershire County Council Full time
About the Role

We are seeking a highly skilled Project Liaison Officer to join our Asset Management team. As a key member of our team, you will be responsible for providing an effective and efficient tenant liaison point of contact for customers.

You will liaise with customers on investment plans for all projects, providing guidance and support through various channels, including Constructor Partner monthly surgeries, open days, and other relevant corporate events.

As a Project Liaison Officer, you will investigate and pursue customer enquiries on a variety of issues, resolving customer problems through effective interviewing and reporting. You will also provide management with statistical information and reports.

About You

We are looking for a candidate with:

  • Proven ability to work in a pressurised environment under own initiative
  • Experience of developing services to achieve and maintain top quality performance in service delivery, within a value for money framework
  • Knowledge and experience of using IT as an analytical tool
  • Excellent organisational and prioritisation skills
  • Good interpersonal skills and a proven ability to communicate effectively at all levels

At Leicestershire County Council, we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on our website.

Please ensure you demonstrate clearly how you meet the 6 requirements listed above in your CV & supporting document.



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