Order Processor and Sales Coordinator

4 weeks ago


Leeds, Leeds, United Kingdom Universal Business Team Full time

At Universal Business Team, we are seeking a highly organized and customer-focused professional to fill the role of Order Processor and Sales Coordinator. This position is responsible for managing the sales inbox, handling incoming orders, and performing administrative duties to ensure the timely supply of products to our customers.

Key Responsibilities:
  • Process orders efficiently and accurately using our order management system.
  • Monitor the sales inbox and respond to customer enquiries promptly and professionally.
  • Handle incoming calls and assist customers with placing orders, seeking information, or resolving issues.
  • Perform various administrative tasks that support the overall sales and order fulfilment processes.
  • Work closely with other teams to ensure orders are fulfilled accurately and efficiently.

Requirements:

  • Strong ability to manage multiple tasks and priorities simultaneously.
  • Proficiency in maintaining efficient order processing and administrative procedures.
  • Excellent verbal and written communication skills for effective interaction with customers and internal teams.
  • Ability to clearly and concisely present information and resolve issues.
  • High level of accuracy in processing orders and managing documents.
  • Ability to meticulously review data and reports to ensure accuracy and compliance.
  • Strong commitment to maintaining high levels of customer satisfaction.
  • Proficient in using order management systems and other relevant software.
  • Familiarity with Microsoft Office Suite, especially Excel, for data analysis and reporting.

Benefits:

  • Competitive salary of £25,000-£30,000 depending on experience.
  • Free lunch provided every day.
  • Gift cards for birthdays and work anniversaries.
  • Monthly team celebrations.
  • Opportunity to work in a collaborative environment with opportunities for professional growth.


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