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Business Development Manager for Fire Security

1 month ago

Eastleigh, Hampshire, United Kingdom Churches Fire Group Full time
Key Account Executive Opportunity

A competitive salary of £40,000 - £60,000 plus a lucrative bonus scheme is on offer to the right candidate.

Located in Eastleigh, this role will see you working with an industry-leading fire security business that is growing rapidly. Churches Fire Group has a proven track record of providing excellent opportunities to candidates across the country.

We are seeking an experienced account manager to join our team at our high-end Chandlers Ford Head office. You will be working with a fantastic customer base, allowing you to build relationships and maximise accounts.

The Benefits of This Role:
  1. A highly competitive salary package
  2. Hybrid working arrangement
  3. 22 days holiday, rising to 25 days with years' service (plus bank holidays)
  4. Pension scheme
  5. A comprehensive training programme to help you progress through the business
About the Role:
  1. You will be a trusted point of contact for customers, dealing with queries, complaints, and resolution
  2. You will understand customers' requirements and ensure delivery to maximise customer satisfaction
  3. You will ensure customer SLAs are adhered to
  4. You will communicate with other departments, including field-based engineers
  5. You will promote products and services to maximise customer accounts
  6. You will hold customer review meetings
  7. You will ensure customer accounts are paid in agreed time frames
  8. You will work closely with your designated administrator and senior management teams
  9. You will maintain contact with your allocated customer base
  10. Confidence in dealing with customers is essential