IT Support Team Lead

1 day ago


Telford, Telford and Wrekin, United Kingdom In Technology Group Limited Full time
Key Responsibilities

The successful candidate will lead and manage a team of IT support specialists, providing guidance and mentorship to ensure they meet performance expectations.

Key responsibilities include:

  • Developing and implementing service level agreements (SLAs) to guarantee client satisfaction
  • Collaborating with cross-functional teams to identify areas for process improvements
  • Maintaining accurate records and reports to inform business decisions

We offer a competitive salary up to £45,000 per annum, commensurate with experience, to attract and retain top talent in the industry.



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