Automotive Service Expert

2 days ago


London, Greater London, United Kingdom Pendragon Group Full time
Job Title: Automotive Service Expert

Company Overview:

We are seeking a skilled Automotive Service Expert to join our team at Pendragon Group's Jaguar Land Rover dealership in Houghton Le Spring. As a key member of our service team, you will play a crucial role in delivering exceptional customer experiences and maintaining the highest standards of vehicle quality.

Salary:

£40,206 - £44,436 basic salary, with uncapped earning potential and a 3-month guaranteed bonus upon joining.

Job Description:

Your primary responsibilities will include:

  • Utilizing your mechanical knowledge to carry out repairs and maintenance on customer vehicles, including clutch replacement and cam belt replacement.
  • Effectively and productively servicing and maintaining customer vehicles from brake pads and tyres to oil and filter checks.
  • Completing minor electrical work as required.
  • Meting and discussing the vehicle and repairs needed with customers when necessary.
  • Mentoring apprentices and supporting less experienced team members.

Required Skills and Qualifications:

To be successful in this role, you will need:

  • Technical knowledge to confidently and safely carry out repairs and maintenance of customer vehicles.
  • Demonstrated capability and confidence in using equipment within the workshop.
  • Experience working in a franchise dealer or independent garage environment, adhering to high-quality standards.
  • Experience meeting productivity targets.
  • NVQ level 2/3 training with relevant work experience in a franchised dealer or independent garage.

Benefits:

You will enjoy:

  • A competitive basic salary and uncapped earning potential.
  • A 3-month guaranteed bonus upon joining.
  • Pension, critical illness pay, life assurance, and 23 days' holiday, plus bank holidays.
  • Exclusive company discounts on used car purchases, leasing deals, and aftersales services.


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