Duty Manager
3 weeks ago
At GLL, we're seeking a highly skilled and motivated Duty Manager to join our team at Abbey Leisure Complex in Cambridge. As a Duty Manager, you'll play a vital role in ensuring the smooth operation of our leisure centre, providing exceptional customer service, and leading a team of staff to deliver an outstanding experience for our members and visitors.
Key Responsibilities:
- Manage the day-to-day operations of the leisure centre, ensuring a safe and welcoming environment for all users.
- Supervise and motivate a team of staff, providing guidance and support to ensure excellent customer service and high-quality facilities.
- Develop and implement effective procedures to maintain high standards of cleanliness, safety, and security.
- Monitor and control the centre's resources, ensuring efficient use of equipment and facilities.
- Collaborate with colleagues to achieve business objectives, promoting a positive and inclusive team culture.
- Stay up-to-date with industry developments and best practices, applying knowledge to improve services and operations.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and professional growth.
- A supportive and inclusive work environment.
- Access to training and development programs.
- A chance to work with a dynamic and forward-thinking organization.
About GLL:
GLL is a charitable social enterprise owned by its staff, providing leisure services to communities across the UK. We're committed to making a positive impact on people's lives, promoting health, wellbeing, and social inclusion.
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