Cloud Service Delivery Manager

3 days ago


London, Greater London, United Kingdom Konsolute Full time

Konsolute is a dynamic leader in cloud technology solutions, helping organisations revolutionise their operations through the power of Microsoft 365, Azure, and cutting-edge cloud services.

The Cloud Service Delivery Manager will be responsible for ensuring the successful delivery of cloud services to customers. This role involves managing the day-to-day operations of cloud-based systems, ensuring customer satisfaction, providing technical guidance, and collaborating with cross-functional teams to enhance cloud service offerings.

The ideal candidate will have:

  • 5+ years of experience in cloud infrastructure support or management, with 2+ years in a leadership or management role
  • Strong technical background in Microsoft 365 and Microsoft Azure
  • Proven experience in incident management, support processes, and operational excellence

Key Responsibilities

  1. Ensuring the successful delivery of cloud services to customers
  2. Managing a team of support engineers, including training and career development
  3. Maintaining the support ticketing systems such as Atlassian Service Desk and ServiceNow

We offer a competitive salary of $110,000 - $140,000 per year, depending on experience. You will also enjoy flexible working hours, ongoing training and certifications, and opportunities for career advancement within the company.



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