Cloud Service Delivery Manager
3 days ago
Konsolute is a dynamic leader in cloud technology solutions, helping organisations revolutionise their operations through the power of Microsoft 365, Azure, and cutting-edge cloud services.
The Cloud Service Delivery Manager will be responsible for ensuring the successful delivery of cloud services to customers. This role involves managing the day-to-day operations of cloud-based systems, ensuring customer satisfaction, providing technical guidance, and collaborating with cross-functional teams to enhance cloud service offerings.
The ideal candidate will have:
- 5+ years of experience in cloud infrastructure support or management, with 2+ years in a leadership or management role
- Strong technical background in Microsoft 365 and Microsoft Azure
- Proven experience in incident management, support processes, and operational excellence
Key Responsibilities
- Ensuring the successful delivery of cloud services to customers
- Managing a team of support engineers, including training and career development
- Maintaining the support ticketing systems such as Atlassian Service Desk and ServiceNow
We offer a competitive salary of $110,000 - $140,000 per year, depending on experience. You will also enjoy flexible working hours, ongoing training and certifications, and opportunities for career advancement within the company.
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