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Service Manager

2 months ago

SunburyonThames, Surrey, United Kingdom Johnson Controls International Full time
{"title": "Service Manager", "description": "Key Responsibilities

As a Service Manager at Johnson Controls International, you will be responsible for the daily operations of our successful IREF service business. This includes coaching and mentoring IREF technicians who handle service work for our customers in the local areas.

You will be empowered to make decisions and effectively manage key accounts while dealing with an element of ambiguity. Your excellent planning, organisation, and sales skills will be essential in leading multiple priorities simultaneously.

Key Accountabilities

  • Map the customer network and understand the full organisation
  • Define a tailored account plan to ensure our customers understand the true value of our integrated solutions
  • Lead and develop relationships with internal and external stakeholders
  • Manage budgets and drive operational efficiency

Requirements

  • Proven experience in industrial refrigeration, including experience in a leadership or managerial role
  • Technical background and knowledge of Industrial Refrigeration Systems in both industrial and commercial environments
  • Excellent leadership, communication, and interpersonal skills
  • Ability to manage, influence, and collaborate with both internal and external stakeholders at all levels

What We Offer

  • Competitive salary and MIP bonus
  • Company car
  • Life Assurance & Healthcare cover
  • 25 days of Annual Leave + Bank Holidays & Holiday Purchase scheme
  • Pension (up to 7% match)
  • Ongoing training and career development within a business that really does offer opportunity locally, nationally, and globally
  • Comprehensive benefits package including employee assistance program, referral scheme, employee discounts, cycle 2 work scheme, and discount on Johnson Controls security products
  • Career development through various career ladders programs
  • Dedication to safety through our Zero Harm policy
  • Access to business resource groups

About Johnson Controls International

Johnson Controls delivers products, services, and solutions that increase energy efficiency and lower operating costs in buildings for more than one million customers worldwide.

We are a company with a strong commitment to innovation and customer satisfaction, and we are seeking a dynamic and experienced Service Manager to join our team.

", "lang_code": "en-US"}