Financial Services Customer Service Representative

4 weeks ago


Glasgow, Glasgow City, United Kingdom MTrec Ltd Commercial Full time

About the Role:

We are seeking a highly skilled Financial Services Customer Advisor to join our team at MTrec Commercial. As a key member of our customer service operation, you will be responsible for providing exceptional customer experiences and ensuring that our clients receive the highest level of service.

Key Responsibilities:

  • Deliver outstanding customer service to our clients via phone, email, and in-person interactions
  • Resolve customer complaints and issues in a professional and timely manner
  • Work collaboratively with our team to achieve sales and customer satisfaction targets
  • Stay up-to-date with product knowledge and industry developments to provide expert advice to customers

What We Offer:

  • A dynamic and supportive team environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package
  • A comprehensive training program to ensure your success in the role

Requirements:

  • Previous experience in a customer-facing role, preferably in financial services
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and industry awareness

How to Apply:

If you are a motivated and customer-focused individual with a passion for financial services, please submit your application to MTrec Commercial. We look forward to hearing from you



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