Customer Service Representative
2 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a vital part in providing exceptional service to our clients, ensuring their financial needs are met with empathy and understanding.
Key Responsibilities:
- Providing tailored financial solutions to customers, addressing their queries and concerns with professionalism and care.
- Collaborating with colleagues to achieve outstanding customer satisfaction, driving business growth, and fostering a positive work environment.
- Staying up-to-date with product knowledge and industry developments to deliver informed and personalized support.
- Embracing a customer-centric approach, actively listening to concerns, and resolving issues efficiently and effectively.
- Working in a fast-paced environment, prioritizing tasks, and meeting deadlines while maintaining exceptional standards of service.
About Intrum:
Intrum is a leading provider of credit management services across 20 markets in Europe. We strive to create a diverse and inclusive workplace, where everyone feels valued and empowered to make a difference. As a customer-focused organization, we prioritize our clients' needs, delivering innovative solutions that drive business growth and customer satisfaction.
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