Lancome Sales and Service Manager
7 days ago
Unlock Your Potential as a Beauty Counter Manager:
L'Oréal Group is a leading beauty company that empowers women and men to feel confident and beautiful. As a Beauty Counter Manager, you will play a crucial role in delivering exceptional customer experiences and driving business growth.
About the Role:
We are seeking a talented individual with a passion for luxury beauty products and a proven track record in sales and leadership. As a Beauty Counter Manager, you will lead a team of experts in delivering personalized consultations, driving brand awareness, and achieving sales targets.
Key Responsibilities:
- Develop and implement sales strategies to drive business growth
- Lead a team of beauty experts to deliver exceptional customer experiences
- Collaborate with retail and training teams to maximize selling opportunities
- Maintain high levels of customer satisfaction through effective communication and problem-solving
- Ensure accurate inventory management and staffing
- Identify and develop retention strategies for on-counter individuals
- Build positive relationships with department store floor managers and head office
- Convey passion and master storytelling to clients
- Connect with clients by providing good solutions and after-sales/clienteling
What We Offer:
Competitive salary: £40,000 - £50,000 per annum (depending on experience)
Excellent benefits package, including discounts across the L'Oréal portfolio
Ongoing training and development opportunities
A dynamic and inclusive work environment
Requirements:
- Proven success in sales and leadership roles
- Excellent business acumen and analytical skills
- Strong communication and interpersonal skills
- Ability to work flexibly during retail hours, including evenings, weekends, and holidays
- Proficient in Microsoft Office applications
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