Lancome Sales and Service Manager

7 days ago


Worcester, Worcestershire, United Kingdom L'OREAL GROUP Full time

Unlock Your Potential as a Beauty Counter Manager:

L'Oréal Group is a leading beauty company that empowers women and men to feel confident and beautiful. As a Beauty Counter Manager, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

About the Role:

We are seeking a talented individual with a passion for luxury beauty products and a proven track record in sales and leadership. As a Beauty Counter Manager, you will lead a team of experts in delivering personalized consultations, driving brand awareness, and achieving sales targets.

Key Responsibilities:

  • Develop and implement sales strategies to drive business growth
  • Lead a team of beauty experts to deliver exceptional customer experiences
  • Collaborate with retail and training teams to maximize selling opportunities
  • Maintain high levels of customer satisfaction through effective communication and problem-solving
  • Ensure accurate inventory management and staffing
  • Identify and develop retention strategies for on-counter individuals
  • Build positive relationships with department store floor managers and head office
  • Convey passion and master storytelling to clients
  • Connect with clients by providing good solutions and after-sales/clienteling

What We Offer:

Competitive salary: £40,000 - £50,000 per annum (depending on experience)

Excellent benefits package, including discounts across the L'Oréal portfolio

Ongoing training and development opportunities

A dynamic and inclusive work environment

Requirements:

  • Proven success in sales and leadership roles
  • Excellent business acumen and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work flexibly during retail hours, including evenings, weekends, and holidays
  • Proficient in Microsoft Office applications


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