Floor Manager

3 weeks ago

London, Greater London, United Kingdom Partner Retail Services Full time
About the Role

We are seeking a highly motivated and experienced Floor Manager to join our team at Partner Retail Services. As a key member of our team, you will play a crucial role in achieving our business goals and delivering exceptional customer experiences.

Key Responsibilities
  • Team Leadership: Lead and inspire a team of retail professionals to achieve sales targets and provide outstanding customer service.
  • Operational Management: Oversee the day-to-day operations of the store, ensuring that all aspects of the business are running smoothly and efficiently.
  • Customer Focus: Champion our commitment to exceptional customer experiences, ensuring that every customer interaction is positive and memorable.
  • Resource Management: Manage store resources, including staff, inventory, and equipment, to ensure that the store is running at optimal levels.
  • Assistant Manager Support: Deputise for the Assistant Manager in their absence, ensuring seamless operations and maintaining high standards of customer service.
  • Shift Management: Handle key holding and general shift management to ensure that the store is secure and running smoothly at all times.
Requirements
  • Leadership Experience: Proven track record in people management, leadership, and direction.
  • Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
  • Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
  • Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
  • Passion for Technology: Embrace the latest technology trends and have a genuine love for all things tech.
  • Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
  • Retail Experience: Previous retail experience is a must.
What We Offer
  • Competitive Salary: A salary that reflects your experience and skills.
  • Benefits Package: A comprehensive benefits package, including a bonus scheme and opportunities for career advancement.
  • Employee Discount Portal: Access to exclusive discounts and rewards.
  • Well-being Tools and Platform: Support for your mental and physical well-being.
  • Mental Health First Aid Access: Access to mental health first aid training and support.
  • Seeded Devices: Access to the latest Samsung devices.
  • Employee Assistance Platform: Access to an employee assistance platform for support and guidance.

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