Complaints Resolution Administrator

4 days ago


Bracknell, Bracknell Forest, United Kingdom HealthHero Full time

We are seeking a skilled Complaints Resolution Administrator to join our team in Bracknell, Berkshire.

This role requires a strong understanding of complaint handling procedures and excellent communication skills. The successful candidate will be responsible for providing administrative support for complaints and feedback received, compiling related paperwork, and updating centralized case management systems.

About the Role:

  • Provide administrative support for complaints and feedback received
  • Compile related administrative paperwork
  • Update centralized case management system
  • Deliver requirements of the complaints policy and procedure

Requirements:

  • Excellent communication skills, both written and verbal
  • Demonstrated ability to work independently with guidance
  • Strong IT skills
  • Exceptional time management and prioritization skills

Benefits:

  • Company Pension scheme
  • Access to HealthHero healthcare services
  • 20 days holiday + 8 days bank holiday
  • Cycle to work scheme

Estimated salary: £28,000 - £32,000 per annum, dependent on experience.



  • Bracknell, Bracknell Forest, United Kingdom Candidate Source Full time

    We are looking for passionate professionals to join Candidate Source as a Motor Complaint Resolution Specialist.As a key member of our team, you will be responsible for handling motor complaints with the utmost care and professionalism. Your role will involve loading complaints onto our system, discussing points with customers, collecting and reviewing...


  • Bracknell, Bracknell Forest, United Kingdom HealthHero Full time

    HealthHero is a leading digital healthcare provider seeking a highly motivated Quality Assurance Coordinator to join their team in Bracknell, Berkshire.The successful candidate will be responsible for ensuring the delivery of exceptional quality assurance and compliance within the organization. Key responsibilities include managing the resolution of customer...


  • Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Role at beBee ProfessionalsWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Bracknell, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and...


  • Bracknell, Bracknell Forest, United Kingdom Candidate Source Full time

    At Candidate Source, we are seeking a highly motivated Dispute Resolver to join our team in the financial services industry. As a key member of our dedicated team, you will be responsible for investigating and resolving customer complaints related to motor issues.Key Responsibilities:Loading new complaints onto our client system and ensuring all details are...


  • Bracknell, Bracknell Forest, United Kingdom Artemis Recruitment Consultants Ltd Full time

    IFA Administrator RoleArtemis Recruitment Consultants Ltd is seeking an IFA Administrator to support their team. The ideal candidate will possess strong organizational skills, proficiency in Microsoft Office, and excellent communication abilities.Key Responsibilities:Preparing client files for reviews and submissionsLiaising with advisers and clients to...


  • Bracknell, Bracknell Forest, United Kingdom Candidate Source Full time

    We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers. As a customer advocate in the finance industry, you will be responsible for investigating and resolving customer complaints.Your key responsibilities include loading new complaints onto our system, discussing complaint points with customers, collecting and...


  • Bracknell, Bracknell Forest, United Kingdom HealthHero Full time

    HealthHero, a pioneering virtual healthcare provider, seeks a highly organized and detail-oriented Patient Experience Support Specialist to join their team in Bracknell, Berkshire.The ideal candidate will have strong communication skills, both written and verbal, and be able to prioritize tasks effectively. This role is responsible for ensuring the...


  • Bracknell, Bracknell Forest, United Kingdom Chancellors Full time

    About the RoleWe are seeking an experienced lettings professional to join our award-winning business in Chancellors, a leading player in the property market. This role requires extensive knowledge and understanding of complex lettings queries.The ideal candidate will work closely with our Expert services team to conduct document approvals, assist staff with...


  • Bracknell, Bracknell Forest, United Kingdom Brook Street UK Full time

    Exciting Opportunity AlertBrook Street UK is seeking a highly successful and experienced Senior Property Development Manager to join their Bracknell office.If you thrive on recognition and aspire to excel in everything you do, this could be the perfect opportunity for proactive and outgoing professionals. Join a department offering a fantastic chance to...

  • Support Specialist

    2 months ago


    Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Role at beBee ProfessionalsWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Bracknell, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and...

  • Support Specialist

    2 months ago


    Bracknell, Bracknell Forest, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Role at beBee ProfessionalsWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Bracknell, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and...


  • Bracknell, Bracknell Forest, United Kingdom Fujitsu Services Limited Full time

    Job SummaryWe are seeking a highly skilled Senior Infrastructure Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert technical support for our clients' complex infrastructure issues.Your primary focus will be on delivering high-quality support services, including troubleshooting, diagnosing,...


  • Bracknell, Bracknell Forest, United Kingdom Perforce Software, Inc. Full time

    Job Summary:Perforce Software, Inc. is seeking a highly skilled Senior Network Engineer to join our team. As a key member of our IT department, you will be responsible for planning, designing, and implementing network devices, security, wireless, computers, printers, telephony, storage, and electronic communication systems.Key Responsibilities:Perform...


  • Bracknell, Bracknell Forest, United Kingdom Xact Placements Limited Full time

    Xact Placements Limited is seeking a highly skilled 2nd Line Support Engineer to join their team. As a key member of the IT support team, you will be responsible for handling complex technical issues, providing in-depth troubleshooting, and ensuring timely resolution of client issues.Key Responsibilities:Provide 1st and 2nd line technical support for...


  • Bracknell, Bracknell Forest, United Kingdom TD SYNNEX Full time

    TD SYNNEX: Empowering Growth and ExcellenceWe're a company that thrives on innovation, customer satisfaction, and employee well-being. Our mission is to provide top-notch support services that empower our customers to succeed.About the Role:This exciting opportunity for an IT Field Support Engineer is centered around delivering exceptional on-site technical...


  • Bracknell, Bracknell Forest, United Kingdom NETSCOUT Full time

    About the Role:The Inside Sales Representative at NETSCOUT plays a crucial role in accelerating sales by providing expert support throughout the entire sales cycle. As a process expert, this individual serves as a trusted advisor on order requirements, driving internal deal review with key departments and partnering with Account Managers and Sales Management...


  • Bracknell, United Kingdom CV-Library Full time

    We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response...

  • Complaints Handler

    6 months ago


    Bracknell, United Kingdom Silva Homes Full time

    **Salary**: £28,328 per annum **Contract Type**: Fixed-Term (6 months), Full-Time (37 hours per week) - **What we offer/ benefits include**:_ - 28 days holiday + bank holidays (plus other additional paid leave) - Annual opportunity to buy/sell leave - Personal pension scheme (up to a total of 18% contributions) - Annual £150 worth of well-being vouchers -...


  • bracknell, United Kingdom Candidate Source Full time

    We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response...


  • Bracknell, United Kingdom Groomfield Recruitment Ltd Full time

    Customer Issue Resolution Representative. Are you a problem solver with a knack for customer service? We're looking for a Customer Issue Resolution Representative to join a leading global diversified health technology company. This is an exciting opportunity to be part of a company that values innovation, collaboration, and operational excellence. - Hourly...


  • Bracknell, United Kingdom Healthhero Full time

    HealthHero marries human expertise with digital convenience to provide fully holistic virtual healthcare.Built on the foundations of established companies with proven sector and country expertise, combined with best-in-class digital technology.HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert...


  • Bracknell, Berkshire, United Kingdom Candidate Source Full time

    We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response...


  • Bracknell, United Kingdom HealthHero Full time

    HealthHero marries human expertise with digital convenience to provide fully holistic virtual healthcare. Built on the foundations of established companies with proven sector and country expertise, combined with best-in-class digital technology. HealthHero is now the largest digital healthcare provider in Europe, delivering 24/7 access to doctors and expert...


  • Bracknell, Berkshire, United Kingdom Candidate Source Full time

    We are looking for passionate Motor Complaint Handlers who want to find fair outcomes for customers to join a finance provider. You will be loading the complaint onto the system, discussing complaint points with the customer, collecting and reviewing evidence from systems to understand the situation in detail, and concluding the outcome in a final response...


  • Bracknell South, United Kingdom Candidate Source Full time

    Company OverviewCandidate Source is a renowned advertising agency, committed to delivering top-notch recruitment services to clients across various industries.Job DescriptionWe are seeking an experienced Motor Complaint Handler to join our dedicated team. As a key member of the complaints department, you will be responsible for investigating and resolving...


  • Bracknell, United Kingdom CV-Library Full time

    Job Title: Technical Administrator Location: Bracknell Salary: £25,000 per annum Job Type: Full-time, Permanent About BSRIA: BSRIA provides a nationwide service for compliance across the UK with airtightness (Part L or Section 6), sound insulation (Part E or Section 5) and ventilation (Part F) testing and consultancy. Our range of...


  • Bracknell, United Kingdom Bluetownonline Ltd Full time

    Job Title: Technical Administrator Location: Bracknell Salary: £25,000 per annum Job Type: Full-time, Permanent About this company: This company provides a nationwide service for compliance across the UK with airtightness (Part L or Section 6), sound insulation (Part E or Section 5) and ventilation (Part F) testing and consultancy.Our range of services to...


  • Bracknell, United Kingdom BSRIA LTD Full time

    Job Title: Technical Administrator Location: Bracknell Salary: £25,000 per annum Job Type: Full-time, Permanent About BSRIA: BSRIA provides a nationwide service for compliance across the UK with airtightness (Part L or Section 6), sound insulation (Part E or Section 5) and ventilation (Part F) testing and consultancy. Our range of services to help...


  • Bracknell, United Kingdom CV-Library Full time

    Office Angels are currently recruiting for a Helpdesk Administrator for our client based in Bracknell. Role: Helpdesk Administrator Location: Bracknell - Office Based Salary: £22,000 to £24,000 per annum depending on experience Are you passionate about providing exceptional customer service and administrative support? Our client, is seeking a...

  • Administrator

    2 weeks ago


    Bracknell, United Kingdom CV-Library Full time

    We are seeking an accurate administrator to join our client's successful and growing team. The ideal candidate will play a key role in ensuring the smooth running of our Account Management team by assisting with administrative tasks, client communications, and ensuring that our account management processes run efficiently. This is a great opportunity for...

  • Administrator

    7 days ago


    Bracknell, United Kingdom Huntress - Bracknell Full time

    We are seeking an accurate administrator to join our client's successful and growing team. The ideal candidate will play a key role in ensuring the smooth running of our Account Management team by assisting with administrative tasks, client communications, and ensuring that our account management processes run efficiently. This is a great opportunity for...

  • Administrator

    6 months ago


    Bracknell, United Kingdom Project People Full time

    Administrator/Field Resource Controller Role Purpose The role holder will assist with administrative duties in a business support team or area. They will ensure that problem and queries are resolved in a timely and efficient manner. The role holder will have a good working knowledge of the area that they work in and the tools and processes used in their...

  • Administrator

    6 months ago


    Bracknell, United Kingdom Project People Full time

    Administrator/Field Resource Controller Role Purpose The role holder will assist with administrative duties in a business support team or area. This role is an office-based position that involves being the main point of contact for clients that need an IT engineer to come to their site and resolve technical faults. The role entails communicating with...

  • Service Administrator

    6 months ago


    Bracknell, United Kingdom Project People Full time

    Service Administrator - Field Resource Controller Role Purpose The Service Administrator - Field Resource Controller will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The Service Administrator - Field Resource Controller...


  • Bracknell, United Kingdom The Chancellors Group of Estate Agents Ltd Full time

    This is an exciting opportunity to join our Head Office in Bracknell as a Compliance Administrator in our Compliance and Support Services Team. **KEY RESPONSIBILITIES**: - Responsibility, as part of a team, for the ongoing monitoring of HMO, EICR, PAT and Gas Safety compliance across the company - Undertake daily compliance administrative...


  • Bracknell, United Kingdom Project People Full time

    **Administration Scheduler (FJ-FRC-MW) Bracknell, England**: **Admistration Scheduler** Role Purpose The role holder will assist with administrative duties in a business support team, as the main point of contact for customers that need an IT engineer to come to their site and resolve technical faults. The role entails ascertaining what the fault is and...