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Customer Service Representative
3 weeks ago
Customer Issue Resolution Representative.
Are you a problem solver with a knack for customer service? We're looking for a Customer Issue Resolution Representative to join a leading global diversified health technology company. This is an exciting opportunity to be part of a company that values innovation, collaboration, and operational excellence.
- Hourly wage of £18.12
- Hybrid position based in Bracknell.
- 40 hours per week.
- Initial 8 month contract
**The Role**:
As a Customer Issue Resolution Representative, you'll be:
- Building credibility and trust with customers through timely and accurate issue resolution
- Handling end-to-end customer issue resolution management, including billing, collections, and complaint management
- Handling sensitive and confidential financial data
- Partnering with customers and internal teams to resolve delinquent and disputed accounts
- Using and maintaining knowledge of SAP & Salesforce systems
The ideal Customer Issue Resolution Representative will have:
- Strong customer-facing skills and a professional, positive demeanour
- At least two years of experience in customer service, finance, supply chain or sales
- A Bachelor's degree or higher, preferably in business or economics
- Strong interpersonal, communication, analytical, organisational and short-term planning skills
**The Package**:
The Customer Issue Resolution Representative role comes with an hourly wage of £18.12. This role is based out of there office in Bracknell and has an onsite canteen, gym and Starbucks.
The company is a global leader in health technology, with a focus on innovation, collaboration, and operational excellence.
If you've worked as a Customer Service Representative, Issue Resolution Specialist, Customer Complaints Handler, Customer Support Representative, or Dispute Resolution Specialist, this role could be a great fit for you.
**Job Types**: Full-time, Temporary contract
Contract length: 8 months
Pay: £18.12 per hour
**Benefits**:
- Company pension
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bracknell: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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