Customer Service Representative

2 months ago


Bracknell, United Kingdom CV-Library Full time

A hybrid opportunity has arisen for an New Business and Customer Service Representative to join a well-known automotive company based in Bracknell on a 6 month rolling contract with possibility of going permanent.

This is a great opportunity to join a well-established and very supportive company.

This role features hybrid working and flexible hours.

Responsibilities:

Working within the departments Service Level Agreements, answering phone calls from customers and dealers.
Making changes to customers' finance agreements.
Allocating manual payments to customers' agreements accurately.
Checking finance documentation efficiently.Requirements:

Previous experience working in a customer service environment.
Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
Knowledge of FCA and Consumer Duty guidelinesBy applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data



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