Phone Support Agent

4 days ago


Sunderland, Sunderland, United Kingdom CV-Library Full time

Are you a detail-oriented and organized individual with a passion for delivering exceptional customer experiences? CV-Library is seeking Phone Support Agents to join our team and help resolve customer queries in a fast-paced environment.

The annual salary for this role is £24,808, inclusive of a shift allowance. The location is Sunderland, Tyne and Wear.

Job Details:

Job Title: Customer Experience Representative

Location: Sunderland, Tyne and Wear

Salary: £24,808 per annum, inclusive of shift allowance

Responsibilities:
  • Respond to customer inquiries via phone, addressing queries and concerns in a professional manner.
  • Resolve customer complaints and issues in a timely and efficient manner.
Requirements:
  • Experience working in a customer service environment, preferably in a call centre setting.
  • Excellent communication and problem-solving skills.

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