Clinical Support Specialist

3 days ago


Sunderland, Sunderland, United Kingdom NHS Full time

About the Role

The South Tyneside and Sunderland NHS Foundation Trust is seeking a dedicated Therapy Services Clerical Officer to join their team. This exciting opportunity will allow the successful candidate to develop their skills in therapy administration.

The role involves providing reception cover, managing patient records, and performing general administrative tasks. The successful candidate will have previous clerical experience, excellent communication and organisational skills, and be able to adapt to different departmental working areas.

Main Duties:

  • Dealing with enquiries from staff and patients, both face-to-face and over the phone.
  • Rotating between varying reception areas across the Trust, requiring flexibility and adaptability.

Requirements:

  • Maths and English Language qualifications at minimum Grade C/4 or L2 or equivalent.
  • Knowledge of administration systems.
  • Good oral, written, and interpersonal skills for Reception work and answering telephone queries.

Salary and Benefits

The salary for this position is estimated to be around £23,615 per annum, which reflects the cost of living in the local area. The Trust also offers a range of benefits, including access to a fitness centre, libraries, chaplaincy support, and childcare coordination.

Training and Development

The apprenticeship will last for 18 months, subject to regular progress reviews, and will commence on a training wage. To support development, the successful candidate will be required to complete a Level 2 Customer Service Practitioner Apprenticeship Standard during their apprenticeship.



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