Front of House Operations Manager

2 days ago


Wolverhampton, Wolverhampton, United Kingdom Arena Racing Company Full time

Arena Racing Company is seeking a highly skilled Front of House Operations Manager to join our team at the Holiday Inn Wolverhampton Racecourse.

We are offering an estimated salary of £28,000 - £35,000 per annum, depending on experience, plus a range of benefits including annual passes to attend any of our 21 venues, discounted food and ARC days out, cycle to work scheme, holiday allowance increasing with length of service up to 28 days, company life assurance scheme, and discretionary group annual bonus schemes.

The successful candidate will have excellent communication skills, ability to work well under pressure, and excellent organisational skills. They will be responsible for assisting the Hotel Operations Manager with monitoring budget and controlling labour costs and expenses, assisting the hotel Front of house Manager and F&B team to increase Food & Beverage revenue, developing plans to increase F&B revenue, and ensuring front of house staff provide guests with prompt service, professional attention, and personal recognition.

As a key member of our team, the Guest Service – Food & Beverage will play a vital role in delivering exceptional guest experiences and contributing to the success of our business.



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