Operations Director
4 weeks ago
About The Role
As an Operations Manager at GSF Car Parts, you will play a key role in managing the branch network's operational processes. This includes the management of training, supporting the Field Operations team, and ensuring compliance with operational targets and shrinkage.
Main Duties and Accountabilities
- Drive PARC improvement through the OSS and regional teams by providing data and leading PARC reviews.
- Support the completion of audits by working closely with the OSS team.
- Ensure that training on operational processes is recorded and up to date in the shared folder.
- Review and contribute to the development of new policies and procedures.
- Maintain and review the OSS trackers to maximise OSS time in branch.
- Complete OSS induction plans and ensure that the OSS team is skilled to train in all areas, including cash banking processes.
- Manage SOPs, keeping them up to date and updating Pitstop as required.
- Drive branches throughout the month to ensure smooth completion.
- Support the completion of the Branch Stocktake Management programme and the stock cleanse programme.
- Maintain a strong link with the Profit Protection Manager and support audits and stock investigations as needed.
- Link with the Central Operations Manager and provide front-line support on projects as needed.
Working Hours:
Average hours Monday to Friday, including alternate Saturday working. This role requires extensive travel and nights away due to covering the whole branch network.
About You
We are looking for an experienced Operations Manager with a proven track record in managing a warehouse, ideally in a fast-paced environment like FMCG. You will have good knowledge of branch processes, organisational skills, and the ability to motivate others and lead by example.
What You'll Need to Succeed:
- Operational experience in a similar or management role, preferably in a multi-site organisation.
- Good knowledge of branch processes.
- Good organisational skills.
- Enthusiasm with the ability to motivate others and lead by example.
- Able to work well under own initiative.
- Excellent communicator, at all levels.
- IT literate and proficient in the use of Excel.
- Excellent knowledge of Autopart.
- Clean, valid driving licence with the flexibility to travel (overnight stays may be required).
What We'll Offer:
At GSF Car Parts, we offer a range of benefits to support our team members throughout their career, including performance-based bonuses, annual leave, free flu vaccines, health and wellbeing tools, pension support, and career progression opportunities.
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