Homeless Prevention Officer

7 days ago


Wolverhampton, Wolverhampton, United Kingdom We Manage Jobs(WMJobs) Full time

Job Summary: We are seeking a skilled Homeless Prevention Officer to join our Homeless Services and Housing Solutions Teams at WMJobs.


About the Role: As a Homeless Prevention Officer, you will provide housing and homeless advice and guidance to those who are homeless or threatened with homelessness.


Key Responsibilities:



  1. Assist in providing housing and homeless advice and guidance to those who are homeless or threatened with homelessness.
  2. Support in preventing and relieving homelessness in line with the current homelessness legislation.
  3. Operate a front-line homeless services duty to customers who are homeless or threatened with homelessness.
  4. Deal with both written and verbal communications from customers in relation to cases being managed by the Homeless Officers.
  5. Demonstrate strong emotional intelligence and the ability to handle sensitive situations.

About WMJobs: We are committed to making the city an even better place to live, providing good quality homes in safe, welcoming neighbourhoods.


Equality and Diversity: We are proud of our diverse workforce, representative of the city we serve, and we believe that people perform best when they can be themselves.


Reports To: Homeless Services Team Leader/Housing Solutions Team Leader



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