Front Office Manager
5 days ago
About Nobu Hotel London Shoreditch
">We are seeking a highly skilled and experienced Front Office Manager to join our team at Nobu Hotel London Shoreditch. As a key member of the hotel's management team, you will be responsible for ensuring the smooth operation of the front office department.
The Role
">- ">
- Lead the front office team to deliver exceptional guest service and ensure seamless check-in and check-out processes.">
- Develop and implement strategies to improve customer satisfaction and loyalty.">
- Collaborate with other departments to ensure effective communication and efficient operations.">
- Manage and maintain accurate records and reports, including occupancy rates and revenue.">
- Identify opportunities for process improvements and implement changes to enhance efficiency and productivity.">
About You
">We are looking for an individual who is passionate about delivering outstanding customer service and has experience in leading a front office team. You should have excellent communication and interpersonal skills, as well as the ability to work well under pressure.
Benefits
">- ">
- A competitive salary of £50,000 - £60,000 per annum, depending on experience.">
- Opportunities for career progression and professional development.">
- A comprehensive benefits package, including health insurance, pension scheme, and annual leave.">
- Access to exclusive employee discounts and perks.">
- A dynamic and supportive work environment with a focus on teamwork and collaboration.">
Salary
">£52,500 per annum, plus benefits.
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