Customer Support Specialist

3 days ago


Manchester, United Kingdom Octopus Energy Full time

**About Us**

At Octopus Energy, we're driving the global renewable energy revolution.

We're seeking a talented Customer Support Specialist to join our team and support customers with smart energy solutions.

This role is ideal for individuals passionate about renewable energy and customer service.

The successful candidate will be responsible for:

  • Supporting post-sales processes
  • Collaborating with survey and installation teams
  • Managing administrative tasks for a seamless customer experience
  • Becoming an expert in our technology
  • Advocating for our products

To excel in this role, you'll need:

  • Strong organizational skills
  • Ability to manage time and workload effectively
  • A love of dynamic office environments
  • Exceptional communication skills
  • Solution-focused approach
  • Empathy and understanding
  • Love of taking on new challenges

We estimate the salary for this role to be around £30,000 - £40,000 per annum, depending on experience.



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