Head of Customer Experience
5 days ago
This is an exciting opportunity to make a significant impact in a thriving legal practice while enjoying an energizing work environment.
Key Responsibilities:
- Develop and implement effective customer management strategies to drive business growth and customer satisfaction.
- Build and maintain strong relationships with clients, stakeholders, and internal teams to ensure seamless communication and collaboration.
- Provide exceptional customer service and support to ensure client needs are met and exceeded.
- Collaborate with cross-functional teams to identify and implement process improvements that enhance the customer experience.
- Develop and manage budgets to ensure effective resource allocation and maximize ROI.
What We Offer:
- Competitive salary up to £110,000 per annum.
- Generous pension scheme.
- Flexible remote working options.
- Bonus scheme.
- Life assurance.
About Venn Group:
Venn Group is a leading recruitment agency specializing in legal and professional services. We pride ourselves on our expertise, passion, and commitment to delivering exceptional results for our clients and candidates.
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