Forms Developer

4 weeks ago

Bexley, Greater London, United Kingdom Brackenberry Full time

We are seeking a skilled Forms Developer to join our team at Brackenberry Ltd, working closely with a Local Authority in Bexley on a 3-month contract, with a high likelihood of extension. The successful candidate will have the opportunity to work on a variety of exciting projects, enhancing the customer service experience for residents.

Key Responsibilities:

  • Migrate existing online forms into Drupal webforms, making enhancements as required to improve the customer service experience.
  • Support the Digital Manager in developing a user-centred approach to self-service solutions for high-volume service areas, improving business processes and customer experience.
  • Assist in identifying process improvements for users and work with service areas to design and implement new approaches and technology.
  • Collaborate with stakeholders from all directorates and the Council's IT provider (NEC) to drive forward self-service adoption.
  • Develop self-service and CRM systems, including e-forms, processes, users, and back-office system connectors.

Requirements:

  • Degree standard of education or equivalent.
  • A Level standard of education or equivalent.
  • Formal Management Qualification.

Please note:

  • Candidates should be available to start immediately or at short notice.
  • Right to work in the UK is required.

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. This role is temporary, though assignments can be extended by clients on a longer-term basis and can sometimes become permanent. By applying, you grant us permission to submit your CV to this role. If the role requires an enhanced DBS, your DBS must be either through us or accompanied by a subscription to the DBS updating service.

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