Forms Developer

4 weeks ago

Bexley, Greater London, United Kingdom Brackenberry Full time
Job Title: Forms Developer

We are seeking a skilled Forms Developer to join our team at Brackenberry Ltd. The successful candidate will work closely with a Local Authority in Bexley to assist with the appointment of a Forms Developer on a 3-month contract, with a high likelihood of extension.

Key Responsibilities:

  • Migrate existing online forms into Drupal webforms, making enhancements as required to improve the customer service experience for residents.
  • Support the Digital Manager in developing a user-centred approach to all self-service solutions for high-volume service areas across the authority.
  • Assist with identifying process improvements for users and work with service areas to design and implement new approaches and technology to enhance customer experience and process efficiency.
  • Collaborate with a wide mix of stakeholders from all directorates and the Council's IT provider (NEC).
  • Develop self-service and CRM systems, including e-forms, processes, users, and back-office system connectors to support normal service provision and drive forward self-service adoption.

Requirements:

  • Degree standard of education or equivalent.
  • A Level standard of education or equivalent.
  • Formal Management Qualification.

Important Notes:

  • Candidates should be available to work immediately or at short notice.
  • Candidates should have the right to work in the UK.

Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunity employer. This role is temporary, though opening assignments can be extended by clients on a longer-term basis and can sometimes become permanent. We will interpret your application as permission to submit your CV to this role unless you advise us to the contrary. In case the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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