Shift Leader

3 days ago

Cramlington, Northumberland, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the day-to-day operations of the store, ensuring that customers receive excellent service, and that the store is run efficiently and effectively.

Key Responsibilities
  • Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
  • Supporting colleagues, ensuring they deliver daily priorities and take regular breaks
  • Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
  • Being the go-to person for colleagues in the absence of a manager for day-to-day queries
  • Maintaining a great understanding of how the store is performing, and assisting managers in delivering any actions that help improve the running of the store
Requirements
  • To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
  • To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
  • To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
  • To be comfortable taking the lead, and overseeing the store in the absence of your Manager
  • To be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
What's in it for you

As a Shift Leader at Tesco, you will have the opportunity to develop your skills and experience in a fast-paced retail environment. You will be part of a dynamic team that is passionate about delivering excellent customer service and providing a great shopping experience. You will also have access to a range of benefits, including flexible working hours, competitive pay, and opportunities for career development.

We are committed to providing a safe and inclusive work environment, and we welcome applications from candidates who share our values and are passionate about delivering excellent customer service.

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