Shift Leader
9 hours ago
We're looking for a skilled Shift Leader to join our team at One Stop, a subsidiary of Tesco. As a Shift Leader, you will be responsible for leading a team in a fast-paced retail environment where no day is the same.
Key Responsibilities:- Take ownership of store activities by running duty shifts and coordinating a team to deliver a clean and full store that exceeds customer expectations.
- Be the go-to person for colleagues in the absence of the Store Manager for day-to-day operational queries.
- Support the Store Manager to coordinate seasonal, community, and charity events, creating a great inclusive atmosphere.
- Prioritize the replenishment of products that matter to our customers.
- Take immediate action for any overcharges and prevent any reoccurrence.
- Proactively manage queues in store to deliver a great shopping trip for our customers.
- Be knowledgeable about the store, coordinating others to deliver practical actions to make improvements.
- Look at ways to simplify operations and share ideas with the Store Manager.
- Understand what may be getting in the way of delivering a great service and help to remove these obstacles.
- Resolve colleague queries in the absence of the Store Manager or escalate them to the Store Manager where appropriate.
- Be a recognized Keyholder for the store, attending alarm call-outs where necessary to ensure the safety and security of the store.
- Monitor and action internal comms, ensuring messages are actioned in a timely manner and all colleagues are kept informed.
- Coordinate colleagues to meet the needs of customers and the operations of the store, feeding back to the Store Manager any issues with colleagues in the building during shifts.
- Balance time across service and replenishment areas of the store.
- Actively support the Store Manager in managing absence within the store, ensuring return-to-work interviews are conducted for CSA colleagues and absence triggers reported and acted upon in line with the One Stop absence policy procedures.
- Build meaningful relationships with the Area Manager and People Partner, ensuring you have the knowledge, ability, and confidence to escalate relevant issues in a timely manner, seek out advice and support when needed, and benefit from in-the-moment coaching opportunities.
As a Shift Leader, you will champion One Stop's Core Purpose and Values: Serving our customers, communities, and planet a little better every day.
One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. Our stores offer a wide range of products and services, including fresh and chilled food, household essentials, snacks, and drinks. We're proud to have been accredited Disability Confident Level 2 and are committed to providing a fully inclusive and accessible recruitment process.
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Shift Leader
3 days ago
Cramlington, Northumberland, United Kingdom Tesco Full timeShift LeaderWe're looking for a skilled Shift Leader to join our team at One Stop, a subsidiary of Tesco. As a Shift Leader, you will be responsible for leading a team in a fast-paced retail environment where no day is the same.Key Responsibilities:Take ownership of store activities by running duty shifts and coordinating a team to deliver a clean and full...
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Shift Leader
3 days ago
Cramlington, Northumberland, United Kingdom Tesco Full timeShift LeaderWe're looking for a skilled Shift Leader to join our team at One Stop, a subsidiary of Tesco. As a Shift Leader, you will be responsible for leading a team in a fast-paced retail environment where no day is the same.Key Responsibilities:Take ownership of store activities by running duty shifts and coordinating a team to deliver a clean and full...
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